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      1. How do I know what a monthly mortgage payment will be?

        Your monthly payment will depend on a number of factors, even beyond the price of the home and your down payment. You’ll also need to take into account taxes, insurance and any other fees included in the payments, as well as loan details like the length of the loan and the interest rate.

        While your payment will be determined based on the specifics laid out in the mortgage, you can estimate the amount of a mortgage payment by using our helpful mortgage-payment calculator.

      2. What is Mortgage Manager?

        Old National Mortgage Manager enables you to access and manage your Old National mortgage loan through Online and Mobile Banking. For example, you can securely do the following:

        • Receive your billing statement electronically
        • Pay your mortgage payment
        • Sign up for automatic monthly payments
        • Set up notifications that will keep you informed about your loan

        Mortgage Manager is a free service for Old National clients.

        Visit our Mortgage Manager page to learn more and find guides for using this service.

      3. Is there a charge to use Mortgage Manager?

        Old National Mortgage Manager is a free service for Old National Mortgage clients. All you have to do is have Online Banking.

        If you don't currently have Online Banking and want to enroll, see our FAQ: How do I enroll in Online Banking and Mobile Banking?

        Please note that you will need your Mortgage Loan Account Number to get started in Mortgage Manager.

        Visit our Mortgage Manager page to learn more and find guides for using Mortgage Manager.

      4. How can I see when my homeowner's insurance is paid from my mortgage escrow?

        You can find information about payments for your homeowner’s (hazard) insurance in Mortgage Manager, within Online and Mobile Banking. Our Guide to Accessing Mortgage Manager provides step-by-step directions.

        To see the total amount paid on your behalf for the previous year or year-to-date, go to the top menu in Mortgage Manager and select My Loan. From the dashboard choose Document Center and then select Escrow report.

        To find a specific payment amount during a time period you select, go to My Home on the top menu and choose Payment History. Select a date range to see what payments have been made during that time.

      5. How can I get more information about an unfamiliar charge on my credit card?

        If you see an unfamiliar charge on your credit card, and you want to obtain more detailed information, please call 1-800-558-3424.

      6. Can I receive my mortgage statement electronically rather than by mail?

        Yes. You can enroll in electronic statements for your Old National mortgage loan within Mortgage Manager. Just follow these steps:

        1. Log into Mortgage Manager
        2. Select Account Management
        3. Click on Document Center
        4. Under Mortgage eStatements select Paperless Statements
        5. Open and review eStatement Delivery Terms and Conditions
        6. Select I agree to the terms and conditions
        7. Click Let's do this!

        Use our guide How to Sign Up for Mortgage eStatements for step-by-step instructions as well.

        You will receive an email notification letting you know when your statement will be ready for viewing. If you change your mind and would like to resume receiving paper statements in the mail, you can de-activate this service in Mortgage Manager at any time.

      7. What is a mortgage escrow account?

        Your mortgage escrow account makes it easier to manage your mortgage payment along with property tax and insurance premium payments for your home. You don’t have to save for taxes and insurance separately, because your escrow account enables you to make one monthly mortgage payment for all. When you make a mortgage payment, part goes toward your mortgage to pay your principal and interest. The other part goes into your escrow account for property taxes and insurance premiums (for example homeowners insurance).

        When your property tax or insurance bills are due, Old National pays those for you using the funds that have built up in your escrow account.

        You can view your escrow account information within Mortgage Manager.

      8. How does a sub-user activate their account for Shared Access?
        As a subuser, you have the ability to access another person's account, based on the entitlements granted to you. 

        The primary user will setup your access. 

        You will be sent an email with your temporary password to the email address the primary user setup and a second email with your temporary ID. 

        Within 30 minutes of receiving the email, click on the link to complete the setup. 

        Read and accept the terms and conditions. 

        Verify your identity by receiving a call from the phone number provided by the primary user. 

        Setup a new password. 

        Once logged in, if you want to change your ID, click My Settings and Edit User ID. 

        If you forget your password or have questions regarding your access, please contact the primary user.
      9. How can I see when property taxes are paid from my mortgage escrow?

        Payment information for property taxes is available in Mortgage Manager within Online and Mobile Banking. Our Guide to Accessing Mortgage Manager provides step-by-step directions.

        To see the total amount paid on your behalf for the previous year or year-to-date, go to the top menu in Mortgage Manager and select My Loan. From the dashboard choose Document Center and then select Escrow report.

        To see when future payments will be made, Select the drop down arrow located next to the escrow item and it will expand with detailed information.

        Property tax payments are also reflected in your year-end statement, to be mailed by January 31.

      10. What is mortgage pre-qualification?

        Mortgage pre-qualification enables you to begin the application process and gain helpful information even before you start looking at homes. 

        With pre-qualification, you’ll know how large of a mortgage you can may qualify for, which means you’ll know what pricepoint you’ll be looking in. You’ll know your spending limit, and will also be a more attractive buyer to sellers (because they will know you’ll be able to receive the financing you need to buy the property).

        While pre-qualification isn't actual approval, it can help speed up the approval process when you find the perfect home. Getting pre-qualified is quick and easy, and you can have an answer in minutes.

        Talk to a mortgage expert about getting pre-qualified.