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The compounding benefits of CSR and employee engagement
Illustration: Rawpixel.com (Shutterstock) Corporate social responsibility, or CSR, has gained momentum as part of a healthy and thriving workplace
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What are the Pros and Cons of Franchising?
There is no question that owning a franchise can be a very profitable venture. However, there are also a number of pros and cons to consider
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When And How To Tell Your Children About Wealth?
There’s an abundance of places parents can go for guidance on how to educate children about sex and other important topics, however there is shortage
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At Old National Bank we firmly and collectively
At Old National Bank we firmly and collectively believe that having a diverse workforce that thrives in an inclusive workplace is a powerful
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Working from home benefits both employees and employers
The idea of remote work is not something new, but rather it has been an ongoing trend for some time. Remote work was encouraged among employers as a result of the Great Recession in 2008, which pressured them to downsize their office space and save money. About 5.3% to nearly two-thirds of the U. S. workforce work remo
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How entrepreneurs can prepare for 2020's new overtime rule so you can keep costs down and employees happy
In 2020, more than a million American workers will be eligible to earn overtime pay under the Fair Labor Standards Act (FLSA). This is the first time in 15 years that the federal minimum salary threshold for overtime has increased. To understand how this change will impact businesses and their employees, two executives
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Mobile Banking and Mobile Deposit Terms & Conditions
This addendum has the terms and conditions governing your use of the mobile banking and mobile deposit capture services Old National Bank may provide to you.
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How do I set up and use Card Controls?
Card Controls enable you to monitor debit card activity, receive alerts for certain types of
transactions and turn your card off/on in the event that it is lost or stolen.On a Web Browser
To set up Card Controls through a web browser, log in to your Digital Banking account on oldnational.com. Select Additional Services at the top of the screen and then Card Controls.
You will then see a list of your debit cards. Active cards which are available for Card Controls use are by default set to "ON" the first time you view them. Suspended cards which are not available for Card Controls are displayed as “OFF.”
Setting Card Controls to "ON" or "OFF"
- Under the Card Status column, click on the ON/OFF toggle to set the card status as being active or suspended.
- Setting the debit card status to “OFF” suspends all activity on the card. The status must be set to “ON” to use the card.
- A debit card must be in “Active” status to add Declines and Alerts.
Setting debit card Alerts
- Choose the card you want to set, make sure the Card Status is set to Active/ON and select the Set Declines and Alerts button. Note: You will need to agree to Terms and Conditions the first time you use this feature.
- The Set Declines and Alerts window will open for that selected card, with a list of transaction types. Set the ON/OFF toggle near the top of the window to ON to receive alerts for all transaction types: purchase, ATM, Internet Purchase, Mail/Telephone Order, or Non-US Purchase.
- To set up an Alert for a specific Transaction Type only, choose that transaction type. Set the Send Alerts option to ON. When an Alert is turned on, you will see a blue bell next to it.
- When a transaction is set to ON, EVERY transaction of that type on the card will trigger an Alert.
Declining debit card transactions
- Choose the debit card you want to set, make sure the Card Status is set to Active/ON and select the Set Declines and Alerts button. Note: You will need to agree to Terms and Conditions the first time you use this feature.
- The Set Declines and Alerts window will open for that selected card, with a list of transaction types. Choose the transaction type that you want to decline. Set the Decline Transaction option to BLOCK. Note: If the Decline Transaction toggle is set to BLOCK, an Alert will automatically be sent.
- When a transaction is set to BLOCK, EVERY transaction of that type on the card will be declined/blocked.
Setting Spend Limits
- When Spend Limits are set on your debit card, transactions made over a certain amount will be declined. To set up Spend Limits, select the Spend Limits tab at the top left of the Set Declines and Alerts window. A Spend Limits window will open.
- Turn on the Spend Limit by toggling to BLOCK and enter the maximum dollar amount to allow. ANY debit card transaction that is more than the dollar amount entered will be blocked/declined.
- To Block transactions over a dollar amount AND receive an Alert, go to Alert Me and set the toggle to ALERT. Enter the minimum dollar amount for which you want to receive an Alert.
- You can Block a certain dollar amount but be Alerted for a different dollar amount. For example, you can set up your debit card to BLOCK transactions over $200 but set up an Alert to go out anytime a transaction is made for over $100.
A note about Email vs. Text Alerts
Card Control Alerts are emailed to the email address listed in Online Banking under Notifications and Settings on the Alerts & Notifications screen. If you also have a phone number set up to receive Text Alerts, you will receive Card Control Alerts by text too. There is not a way to turn off the email alerts. You can turn off Text Alerts by removing your phone number from the Alerts & Notification screen, but this will turn off ALL Text Alerts and not just Card Controls Alerts.Mobile App
Tap on the more button, under Payment Center tap Debit Card Controls
You will then see a list of your debit cards. Active cards which are available for Card Controls use are by default set to ON the first time you view them. Suspended cards which are not available for Card Controls are displayed as OFF.
Setting Card Controls to ON or OFF
- Under the Card Status column, click on the ON/OFF toggle to set the card status as being active or suspended.
- Setting the debit card status to OFF suspends all activity on the card. The status must be set to ON to use the card.
- A debit card must be in Active status to add Declines and Alerts.
Setting debit card Alerts
- Choose the card you want to set, make sure the Card Status is set to Active/ON and select the Set Declines and Alerts button. Note: You will need to agree to Terms and Conditions the first time you use this feature.
- The Set Declines and Alerts window will open for that selected card, with a list of transaction types. Set the ON/OFF toggle near the top of the window to ON to receive alerts for all transaction types: purchase, ATM, Internet Purchase, Mail/Telephone Order, or Non-US Purchase.
- To set up an Alert for a specific Transaction Type only, choose that transaction type.
- Set the Send Alerts option to ON.
- When an Alert is turned on, you will see a blue bell next to it. When a transaction is set to ON, EVERY transaction of that type on the card will trigger an Alert.
Declining debit card transactions
- Choose the debit card you want to set, make sure the Card Status is set to Active/ON and select the Set Declines and Alerts button. Note: You will need to agree to Terms and Conditions the first time you use this feature.
- The Set Declines and Alerts window will open for that selected card, with a list of transaction types. Choose the transaction type that you want to decline.
- Set the Decline Transaction option to BLOCK. Note: If the Decline Transaction toggle is set to BLOCK, an Alert will automatically be sent.
- When a transaction is set to BLOCK, EVERY transaction of that type on the card will be declined/blocked.
Setting Spend Limits
When Spend Limits are set on your debit card, transactions made over a certain amount will be declined.- To set up Spend Limits, select the Spend Limits tab at the top left of the Set Declines and Alerts window. A Spend Limits window will open.
- Turn on the Spend Limit by toggling to BLOCK and enter the maximum dollar amount to allow. ANY debit card transaction that is more than the dollar amount entered will be blocked/declined.
- To Block transactions over a dollar amount AND receive an Alert, go to Alert Me and set the toggle to ALERT.
- Enter the minimum dollar amount for which you want to receive an Alert.
- You can Block a certain dollar amount but be Alerted for a different dollar amount. For example, you can set up your debit card to BLOCK transactions over $200 but set up an Alert to go out anytime a transaction is made for over $100.
A note about Email vs. Text Alerts
- Card Control Alerts are emailed to the email address listed in Digital Banking under Notifications and Settings on the Alerts & Notifications screen. If you also have a phone number set up to receive Text Alerts, you will receive Card Control Alerts by text too.
- There is not a way to turn off the email alerts.
- You can turn off Text Alerts by removing your phone number from the Alerts & Notification screen, but this will turn off ALL Text Alerts and not just Card Controls Alerts.
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What is Mobile Deposit and how do I use it?
Mobile Deposit is a feature within Digital Banking that allows you to deposit checks by using your phone's camera.
To use Mobile Deposit
- Log in to your Mobile App.
- At the bottom of the screen, choose Check Deposit.
- In the "To" section, select the account you want to deposit to and enter the amount.
- Endorse the check by signing your name on the back. Then print For Mobile Deposit Only, or check the mobile deposit box if available.
- Select the photo icon and capture an image of the front and back of your check.
- Verify the information and select Deposit.
You will receive an email confirmation once a Mobile Deposit has been submitted. A second email will be generated when the deposit has been reviewed to let you know the status of the deposit. An approval email does not guarantee that the funds are available immediately. If we receive your mobile deposit by our Mobile Deposit cut-off time of 8pm CST, Monday through Friday (excluding holidays), we consider that business day to be the day of your deposit. Otherwise, we will consider that the deposit was made on the next business day we are open.
Tips for using Mobile Deposit
- Take photos in a well-lit area
- Place check on a dark surface
- Be sure only the check is in the photo (no fingers holding the check)
- Make sure the whole check is visible in the guidelines; leave a small amount of space between the guidelines and the edges of the check
- Give the camera time to focus before taking the photo; being too close can make the check image blurry
- Tap the center of your screen to get a clear picture
- Make sure the check isn't folded or torn
If you need assistance with using Mobile Deposit, please call Client Care at 1-800-731-2265.
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Are there transaction and monthly limits for Mobile Deposit?
Yes, there is a $5,000 daily limit and a $10,000 monthly limit for mobile deposits made through the Mobile App.
The monthly limit amount is on a rolling 30-day cycle. As mobile deposits become available to you, they will no longer count toward the limit, making room for future deposits.
If you have questions about Mobile Deposit limits, please contact Client Care at 1-800-731-2265.