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1. Can I receive my mortgage statement electronically rather than by mail?

   Yes. You can enroll in electronic statements for your Old National mortgage loan within Mortgage Manager. Just follow these steps:

   1. Log into Mortgage Manager
   2. Select Account Management
   3. Click on Document Center
   4. Under Mortgage eStatements select Paperless Statements
   5. Open and review eStatement Delivery Terms and Conditions
   6. Select I agree to the terms and conditions
   7. Click Let's do this!

   Use our guide How to Sign Up for Mortgage eStatements for step-by-step instructions as well.

   You will receive an email notification letting you know when your statement will be ready for viewing. If you change your mind and would like to resume receiving paper statements in the mail, you can de-activate this service in Mortgage Manager at any time.

2. What is a mortgage escrow account?

   Your mortgage escrow account makes it easier to manage your mortgage payment along with property tax and insurance premium payments for your home. You don’t have to save for taxes and insurance separately, because your escrow account enables you to make one monthly mortgage payment for all. When you make a mortgage payment, part goes toward your mortgage to pay your principal and interest. The other part goes into your escrow account for property taxes and insurance premiums (for example homeowners insurance).

   When your property tax or insurance bills are due, Old National pays those for you using the funds that have built up in your escrow account.

   You can view your escrow account information within Mortgage Manager.

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10. How do I set up a recurring payment in Online Bill Pay?

    From a Web Browser

    • Log in to your Digital Banking account.
    • Open Online Bill Pay.
    • Locate the payee on your list.
    • Under the Options list, select the Automatic Payment tab.
    • Next, select the account you would like to pay from, the amount and the frequency.
    • If you are sending the payment via check, you may Add a Memo (located under Amount).
    • Under Frequency, you may select start and end dates for the payment, or choose No End Date to continue to make payments until you turn them off.
    • Email notifications are also available for when the payment is scheduled, when the payment has been sent or before the last payment is sent. 
    • When you are satisfied with your payment information, click Save.

    In the list of payments, you can easily see items that are set up with recurring payments. They are identified by the rotating arrow icon.

    • Use the Edit button to edit a recurring payment, or you can change the entire payment rule.
    • Click Add to make additional payments to a payee.

    On the Mobile App
    Recurring payments can be viewed and cancelled in the mobile app, but can only be setup and maintained from a web browser.

    • To view or cancel a recurring payment in the mobile app, tap Payment Center and then select Bill Pay.
    • Tap Schedule.
    • If you wish to cancel, tap the scheduled payment and tap Cancel payment.
    • Tap Yes to confirm.