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      1. Can I make a deposit through an Old National ATM?

        Old National has many ATMs that will accept deposits, and we continue to add more. To find an ATM that accepts deposits, follow these steps:

        • Go to the oldnational.com locator
        • Next to the locator map, select the ATMs filter and unselect the Allpoint Surcharge-Free ATM filter. Our Partner ATMs, which are part of the Allpoint network, do not accept deposits.
        • Type your zip code or city/state into the Search bar to find the nearest ATMs

        Deposits made at an ATM are available for withdrawal based upon our typical funds availability policy. This means they may not be available for immediate withdrawal and use.

        If you have questions about making deposits at an ATM, please contact Client Care at 1-800-731-2265.

      2. How do I apply for a business loan?

        You will want to talk to a member of our business banking team, since the best loan solution can depend on your specific needs and goals. To help expedite the process when you apply for a business loan, visit our documents you will need page. Here we provide a checklist of items we need to consider your business loan request, including small business administration and commercial real estate loans.

        You will also find a link to our Personal Financial Statement form, Personal Financial Statement WI Residents Only residents and our SBA Loan Submission Packet.

        To get our conversation started, please call us at 1-800-731-2265 or send an information request form.

      3. How do I order small business checks?

        There are several ways to order checks for your business:

        • Order directly from our check order company, Harland Clarke, by calling them at 1-800-355-8123 or visiting www.OrderMyChecks.com. Once on the OrderMyChecks.com site, select Business next to account type. Be sure to have your routing and account number on hand. Note that Harland Clarke cannot update your address. If your address has changed, you must submit it through Old National before ordering checks.
        • Log into Business Online Banking. Go to Additional Services and then select Check Reorder.
        • You can also visit any Old National banking center or call Client Care at 1-800-731-2265 and an associate can assist you with a check order.

        If you are a former KleinBank client, you are welcome to continue using your KleinBank checks until you run out; they will be accepted for at least two years.

      4. If I receive a stimulus check instead of direct deposit, how can I deposit it?

        In addition to visiting a banking center, there are a number of ways you can deposit your stimulus check or any check.

      5. What type of mortgage should I get?

        As with all financial products, the right mortgage is dependent on your individual needs and situation. It’s best to talk with a mortgage expert to determine which type of mortgage will work for you.

        Of course, that doesn’t mean you can’t educate yourself about the various types of mortgages that are available. You can start by viewing our many mortgage options.

        We also have extensive information about mortgages and homebuying available in our Financial Insights.

      6. How can I apply for a credit card?

        You can apply for an Old National Credit Card either online or in a banking center.

        To apply online, visit our Credit Card page to read about the types of cards we offer. Then select Apply Now next to the card that fits your needs.

        All of our credit cards offer the following:

        • Free access to your FICO® Score, anytime, anywhere
        • Online and mobile account access
        • Fraud protection - we monitor your account and alert you of any suspicious activity
      7. What are the different ways I can make a payment on my Old National loan?

        For personal loan payments (not including mortgage loans), we offer several options:

        • Use Online Banking to transfer funds from an Old National checking account or pay from an account at another bank for free. See our FAQs on transferring funds or paying from an outside account.
        • Download the Consumer Loan Auto Pay form to set up automatic payments. This form can be returned to a banking center or mailed to PO Box 3728, Evansville, IN 47736.  
        • Mail a check to PO Box 3728, Evansville, IN 47736
        • Pay by phone by calling Client Care at 1-800-731-2265, Option 4. (A fee will be associated if you pay by phone.) Payments made by phone can only be accepted as an electronic check (eCheck) and not by credit card or debit card. You will need your routing number and account number to pay by eCheck.

        For mortgage loan payments, here are several available options:

        • Use Mortgage Manager within Online and Mobile Banking to make a payment. Our guide for Accessing Mortgage Manager through Online and Mobile can help you get started. Once you have accessed Mortgage Manager, there are several ways to make payments explained in the following guides: 
        • Mail a check to PO Box 3789, Evansville, IN 47736
        • Use the Mortgage Loan Auto Pay form to set up automatic payments on a mortgage
        • Pay by phone by calling Client Care at 1-800-731-2265, Option 4 (A fee will be associated if you pay by phone.) Payments made by phone can only be accepted as an electronic check (eCheck) and not by credit card or debit card. You will need your routing number and account number to pay by eCheck.
      8. Who can I send money to with Zelle?

        You can send money to friends, family and others you trust.1

        Since money is sent directly from your bank account to another person's bank account within minutes,2 it's important to only send money to people you trust, and always ensure you've used the correct email address or U.S. mobile number.

        1 Must have a bank account in the U.S. to use Zelle®.
        2 Transactions typically occur in minutes when the recipient’s email address or U.S. mobile number is already enrolled with Zelle®.

      9. How does Zelle® work?

        When you enroll with Zelle® through your Old National Online or Mobile Banking account, your name, the name of your financial institution and the email address or mobile number you enrolled is shared with Zelle® (no sensitive account details are shared).

        When someone sends money to your enrolled email address or U.S. mobile number, Zelle® looks up the email address or mobile number in its "directory" and notifies of the incoming payment. then directs the payment into your Old National account, all while keeping your sensitive account details private.

      10. How do I approve a payment in Shared Access?

        If you set a bill pay transaction limit for sub-users, then you will need to approve any payment over that limit. When a sub-user submits a payment, you will receive an email.

        • From a web browser, log into digital banking.
        • In the Bill Payment box, you will see you an Approval needed.
        • Select Review.
        • Select Approve or Decline. Decline will cancel the payment. Approve will schedule the payment and provide you a confirmation number.

        Sub-users access is not available on the Mobile App and managing sub-users is also only accessible via a web browser in Digital Banking.