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      1,899 results found

      1. The unemployed may never come back. Here's what that means for the economy.
        The US economy has had a strange comeback, where overall output is back to its pre-recession level but employment is still low. That means we're selling as much stuff as we were in 2019 but with almost 6 million fewer workers. Workers could stay sidelined and we'll keep making more with less, or they'll come back to a
      2. What Your Customers Really Think About Customer Service
        We know that customer service is important. It’s what differentiates your brand from your competitors and where customers decide to become authentic brand ambassadors. While we live and breathe interactions with customers every day, we sought out consumers to understand how perceptions and opinions about customer servi
      3. 3 Areas to Improve for Customer Service Work-From-Home
        Despite worldwide lockdowns and varied attempts at a return to regular life, the pandemic shows no signs of letting up.
      4. 3 ways banks, fintechs and FIs can harness AI for success
        How will advanced AI-powered financial services enhance the customer experience? According to a report published by consulting group Opimas, the financial services sector was projected to have spent US$1.5 billion on artificial intelligence (AI) in 2018, rising to US$2.8 billion by 2021. Much has been made of the expec
      5. In the era of remote work, we still need offices
        If there’s one thing we know to be true in the business world, it’s that where Google leads, others will follow. Recently the company announced its plan to let employees work from home through the summer of 2021. If arguably the number-one advocate of in-office culture is leaving desks empty for more than a year, it be
      6. SBA Loans: Preferred Lenders like Old National Bank
        SBA Loans: Preferred Lenders Old National Bank Streamline the Process. Loans guaranteed by the United States Small Business
      7. The Benefits of SEO for Small Businesses
        Search Engine Optimization (SEO) is the key to making your business visible and searchable for your target audience. However, there’s more to SEO than the search element. Here’s what you need to know about investing in SEO for your small business and the benefits of SEO for your small business if you have an effective
      8. Why Hospitals Without Robust Revenue Cycle Support are Losing Millions
        A frequent knock on electronic health records (EHRs) has been that they’re just glorified billing systems that fail to provide enough clinical
      9. How to Handle Negative Customer Feedback the Right Way
        Feedback is usually a good thing. Whether positive or negative, feedback shows your customers want to talk to you. It can be a goldmine of information
      10. Rising Hidden Costs of Housing and Expert Tips to Mitigate Inflation
        A recent study on housing cost by Zillow for the quarter of 2023 reveals that in 39 large U.S. metro areas, the median of these auxiliary expenses was