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1. 5 Ways To Stay Connected With Customers During A Crisis
   The coronavirus pandemic has cast a cloud of uncertainty over the globe, cost millions of people their jobs and pushed the economy into a recession. But for most of the world, life goes on—albeit in a new and uncertain way. And although many consumers might not be making as many purchases, those relationships with bran
2. Embracing education opportunities that elevate women in the workplace
   The problems facing women in business are deeply rooted in the ideas people bring with them to work. Giving women more access to skills-based trainings and leadership programs won’t change that, so long as companies still embrace outdated ways of thinking -- especially in internal education. This piece will float some
3. Empowering Hispanic Small Business Growth
   Empowering Hispanic Small Businesses: Overcoming Challenges and Driving Growth; Hispanic Heritage month;
4. How small businesses need to stay vigilant to avoid fraud
   Preventing fraud can make an impact on your bottom line. Here are a few tips for small businesses to help avoid losses from fraud.
5. How Old National Bank Assists Migrants, Immigrants Getting Their Start in Chicagoland
   By Eder Garcia Bautista | Old National Banking Center Manager, Melrose Park, Illinois   I was born in Guatemala, and moved here when I was 12
6. The Most Important Part of Workforce Planning Is Skills Intelligence
   It impacts all talent decisions, yet most organizations leave skills-based workforce planning on the back burner. An organization's workforce plan is
7. Customer Retention vs New Customer Acquisition: How Do You Optimize Both?
   Your customer only sees one brand. For them, customer attraction and retention blur together into one ongoing journey. It’s important to keep that perspective in mind as you help customers progress through different teams—from sales to customer success and back again—and through different phases, such as onboarding, ad
8. How to use cyber insurance to better transfer risk
   However comprehensive a healthcare organization’s cybersecurity measures, there is still a need to transfer risk with cyber insurance as a tool to manage exposure. Healthcare organizations are beginning to look to insurance or cyber risk transfer programs as a way to shift the risks, not just as a solution for balance
9. Why was I charged a paper statement fee?

   Some Old National accounts require the use of electronic statements or eStatements to avoid a monthly paper statement fee. This would have been disclosed when the account was opened. If you disable eStatements for Student Checking, Everyday Checking or Personal Plus accounts, there will be a paper statement service charge of $3 per month. Disabling eStatements for certain Health Savings accounts will result in a paper statement service charge of $2 per month.

   You can enroll in eStatements, and select the accounts for which you want to receive eStatements, through Online Banking or the Mobile App. Just follow these simple steps:

   In Online Banking

   • Log in to Online Banking.
   • Click eStatement Preferences under eStatements and check the box next to the account(s) for which you want to receive eStatements. If the box is already checked when you navigate to this page for the first time, please uncheck and re-check the box to ensure your preference is correctly saved.
   • Read the Electronic Statement Authorization Agreement (eStatement Terms and Conditions).
   • Enter the six-character Confirmation Code in the box and hit Continue
   • Verify the email address where statement notifications should be sent and hit Accept.

   Enrolling in eStatements from our Mobile App is similar. Watch our tutorial on signing up for eStatements from your phone.

   When you enroll in eStatements, you will no longer receive a paper statement.

   If you have questions or need assistance, please contact Client Care at 1-800-731-2265.

10. Rafael A. Sanchez
    Rafael Sanchez is Chief Impact Officer at Old National.