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Text Banking and Automated Alerts enable you to receive a variety of account-related notifications via your mobile phone. You can receive Automated Alerts by email as well.
To set up these services, sign in to Digital Banking. Select Additional Services at the top of the screen and then Text Banking & Alerts. You will first be taken to an Alerts and Notifications screen, where you can sign up for Automated Alerts. If you enter your mobile phone number on this screen, the number will carry over when you set up Text Banking.
To set up Automated Alerts
- Enter your email address if you want to receive Automated Alerts by email.
- Next, enter your phone number and click Activate. A verification code will be sent to the phone number provided. Enter this code in your Digital Banking and click Accept.
- To choose and set up your alerts, select the Add an alert button.
Automated alerts are sent throughout the day. In most cases, this means you will be notified about events such as low balances, large deposits or large withdrawals about 20-30 minutes after they happen.
How to set up Text Banking with text messaging commands
- Under Text Message Banking (to the right of Alerts and Notifications) select Update.
- If you want, you can enter a second phone number here.
- Choose your primary account for Text Banking. This is the account that you will receive balance and history for when requested through Text Banking.
- If you have a second checking or savings account, you can enroll it as a secondary account to transfer funds to the primary account when requested.
- When all information is entered, select Done. You should receive a confirmation text message.
Here is the information you can obtain by sending the following text commands to 454545:
- BAL – Balance for primary account in Text Banking
- Your text will include both the Current and Available balances.
- BAL ALL – Balance on all accounts within Digital Banking
- Your text will include only the Current balance which is the balance as of the end of the previous business day. It does not include transactions that are pending or on hold.
- LAST – Last 5 transactions for primary account in Text Banking
- TRANS (amount) ex. TRANS 200 – Transfer funds to primary account from secondary account in Text Banking
- STOP – Deactivate service
- HELP – Help keywords
Note: The Text Banking function will not work if you have an automated signature attached to your text messages.
Visit our Text Banking page for more information. For assistance with setting up Automated Alerts or Text Banking, please call Client Care at 1-800-731-2265.
Once a check you have written to make payment has cleared on your Old National checking account, you will automatically have an image of it within your Digital Banking transaction history.
On a web browser
- Sign in to Digital Banking, go to My Accounts and select the checking account the check was written on. Here you can narrow your search for the image of the check.
- Under Account History, set the date range when the check cleared your account.
- Next, under "Narrow by items containing," enter keywords to help you find a specific check. You can search by check payee, check number or check amount. You can also simply search by the word "check" to pull up all checks within your designated time frame.
Once you have located the check image you are searching for, you can select it to open an image of the front and back of the check. Above the check, to the right, is a printer icon you can use to print a copy of the check.
Mobile App
- Within the Mobile App, go to Accounts and select the checking account the check was written on.
- At the very top of the screen, you will see a Search box with the words Search transactions. Here you can enter the check number (if you know it). You can also simply enter the word "check," to pull up all checks that have cleared your account.
- When searching for a check image within your Mobile App, you will not have the option to search by date range or as far back as you can within Digital Banking.
- Once you find the check you are searching for in the Mobile App, tap it to open an image of the front of the check only.
- From here, you can view or take a screenshot of the check image.
If you have trouble locating your check image within Digital Banking, please contact Client Care at 1-800-731-2265.