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How do I change my personal information for my loan?
To change your mailing address, Old National offers several options:
- Within Online Banking, go to My Settings. Click on How do I update this next to your address. This will take you to the Online Banking email box for you to send us a message requesting the change.
- You may visit any Old National banking center and provide an updated photo ID or utility bill that contains the new address.
- Download a Personal Address Change Form
To change your phone number or email address:
- Within Online Banking, go to My Settings and click Edit next to either your phone number or email address to update this information.
- You may also visit any Old National banking center or call Client Care at 1-800-731-2265.
Please note that changes can only be applied to the information for the person requesting the change. If there are additional people listed on the account, those individuals will need to request updates for their own information.
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Can my mortgage payment automatically be drafted from my checking or savings account?
Yes, mortgage payments can be automatically drafted by signing up for our Autopay service or Flexible Payments (Biweekly Drafting) service within Mortgage Manager.
With Autopay, your mortgage payment draft will occur on the specified date each month or the next business day if the specified day is a non-business day.
With Flexible Payments, a borrower is allowed to make half-payments every two weeks and apply these payments as a full monthly payment once a month.
The following information will help you in setting up automatic payments:
- Enroll in Autopay - How to Enroll in Autopay guide
- Set up Flexible Payments - To learn more on how to enroll contact Mortgage Servicing at 1-866-853-3277.
While Mortgage Manager is the simplest way to set up automatic payments, you can also download and return the Mortgage Loan Auto Pay form. This form can be returned to a banking center, mailed to PO Box 3789, Evansville, IN 47736 or emailed to mortops@oldnational.com to set up automatic payments.
If you need assistance setting up an automatic loan payment or want us to mail an auto pay form to you, please contact Mortgage Servicing at 1-866-853-3277 or visit any Old National banking center.
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