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      1. Do I need to inform Old National of damage to my home or vehicle?

        Yes! If you have damage to property that is financed through Old National, we need to be an active part of your insurance claim process. Your loan with us is based on your home, vehicle or other property value, so we want to ensure it is repaired and the value maintained.

        The process for reporting property damage differs based on the type of property, so we have developed the guides below to assist you:

        Home mortgages

        • Download our Guide to Homeowners Insurance Claims for an overview of the claim process, including where to report damage to your home.
        • Please note: This guide outlines processing insurance claims checks for HOME mortgages only (e.g. conventional first mortgages).

        Consumer loans
        For consumer loans, such as a vehicle or boat, quick home refi, home equity loans, including second mortgages, please use our Guide to Insurance Claims for Consumer Loans.

        Commercial loans
        For commercial or business property, contact your Old National Bank commercial lender for guidance.

      2. How do I sign up for direct deposit?
        1. Gather your account information, including the Old National routing number of 086300012 and your account number found on the bottom of your Old National check. There are three groupings of numbers on the bottom of your check. Your account number is the center set of 7-10 numbers.
        2. Contact your employer or depositor to verify if they have a process for direct deposit.
        3. If you are switching direct deposit from another bank to Old National, you can use our Direct Deposit Switch Form.
        4. Watch for your first deposit, which can take up to two months.

        Direct deposit contact information:

        Type of Direct Deposit New Direct Deposit
        (switch from paper checks to electronic deposit)        		 Existing Direct Deposit
        (switch from another bank to Old National)
        Salary, Pension, Dividends, Investment income Contact your employer or payor directly.
        Social Security or Supplemental Social Security Visit www.godirect.org or call Go Direct at 1-800-833-1795 Call 1-800-772-1213
        Railroad Retirement Call 1-800-808-0772
        Civil Service Retirement (Office of Personnel Management) Call 1-800-767-6738
        Veterans Compensation Call 1-877-838-2778
        Other Federal Agency Benefits Contact the agency directly or call Go Direct at 1-800-333-1795 to get the phone number of many federal agencies.