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      1. Do I need to inform Old National of damage to my home or vehicle?

        Yes! If you have damage to property that is financed through Old National, we need to be an active part of your insurance claim process. Your loan with us is based on your home, vehicle or other property value, so we want to ensure it is repaired and the value maintained.

        The process for reporting property damage differs based on the type of property, so we have developed the guides below to assist you:

        Home mortgages

        • Download our Guide to Homeowners Insurance Claims for an overview of the claim process, including where to report damage to your home.
        • Please note: This guide outlines processing insurance claims checks for HOME mortgages only (e.g. conventional first mortgages).

        Consumer loans
        For consumer loans, such as a vehicle or boat, quick home refi, home equity loans, including second mortgages, please use our Guide to Insurance Claims for Consumer Loans.

        Commercial loans
        For commercial or business property, contact your Old National Bank commercial lender for guidance.

      2. What is the Allpoint ATM Network?

        Allpoint is a network of 55,000 ATMs that provides Old National clients fee-free (also known as surcharge-free) access to their accounts. Allpoint ATMs are listed as "Allpoint Surcharge-Free ATM" on our website locator at oldnational.com/locations.

        To find an Allpoint ATM, go to our website locator at oldnational.com/locations. Select the "Allpoint Surcharge-Free ATM" filter. You can also use the locator within our Mobile App to find Allpoint ATMs. 

        Allpoint ATMS are located in local, regional and national retailers across all 50 states, Puerto Rico, Canada, Mexico, Australia and the United Kingdom. This includes merchants such as CVS, Kroger, Target, Walgreens, Winn-Dixie and many others.

        Transactions that can be completed at Allpoint ATMs include withdrawals, transfers and balance inquiries. Home equity cards cannot be used at Allpoint ATMs.

        Allpoint ATMs will also have an Allpoint logo on them. Some may also be branded by other financial institutions, but you can still use them fee-free if they have the Allpoint logo showing they are part of the Allpoint Network.