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      1. What Your Customers Really Think About Customer Service
        We know that customer service is important. It’s what differentiates your brand from your competitors and where customers decide to become authentic brand ambassadors. While we live and breathe interactions with customers every day, we sought out consumers to understand how perceptions and opinions about customer servi
      2. All Your Banking in One Place: 4 Reasons It’s Better
        4 reasons to consolidate your banking. Your financial institution as similar to the type of relationship you’d strive to build with a good doctor or lawyer. Work with someone who knows you, can help you identify areas for improvement, and consistently has your best interest at heart. finding a trusted institution is im
      3. The Median Home Sale Price in July Was $406,700. Will Prices Ever Come Back Down?
        A recent National Association of Realtors report showed that the median existing-home price for all housing types in July 2023 was $406,700.
      4. 5 Types of Loans to Consider For Your Small Business
        Loans are a viable option for small businesses to access finance. Banks, credit unions, and other financial institutions frequently provide these loans, which can be put toward everything from merchandise and equipment to real estate and even serve as a lifeline for cash flow in times of expansion and contraction. 5 Ty
      5. What is inflation and when you should really start worrying about it
        Economists are bracing for the strongest US inflation in decades as the country reopens. Where some expect inflation to be temporary, others fear a dangerous spiral, or "runaway" inflation. Here's what you need to know about inflation, where it stands today, and when you should really start to worry. See more stories o
      6. Difference between a Roth 401(k) and a traditional 401(k)
        While many people are familiar with the benefits of traditional 401(k) plans, others are not as acquainted with Roth 401(k)s.
      7. 10 Easy Ways To Shake Up—And Grow—Your Small Business
        By Rieva Lesonsky Has your business become … well … boring? I think most entrepreneurs share my passion for “shaking things up.” But if you need some prodding, here are 10 simple ways to make changes to your life and business that will grow your company, too. 1. Update the technology you use in your business Did you kn
      8. 3 Pros and Cons of Buying a Home in an HOA
        In your search for a home to buy, you may come across three letters that give you pause -- "HOA," short for "homeowners association."
      9. 3 ways banks, fintechs and FIs can harness AI for success
        How will advanced AI-powered financial services enhance the customer experience? According to a report published by consulting group Opimas, the financial services sector was projected to have spent US$1.5 billion on artificial intelligence (AI) in 2018, rising to US$2.8 billion by 2021. Much has been made of the expec
      10. 3 Ways Leaders Can Reduce Burnout and Improve Retention for Their Hybrid Workers
        According to a recent workplace survey, 80 percent of 25- to 34-year-olds said that friendships with co-workers are the most important thing to them