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  1. What are my options for contacting Old National?

    We offer several convenient ways to connect with us. 

    • Visit a nearby location. (Note: Please check our locator for information about specific locations. All banking centers are accepting appointments for lobby transactions and will serve you at our drive-thru windows (where available). See our FAQ with information on scheduling an appointment.)
    • Call our Client Care team at 1-800-731-2265. Phones are answered Monday through Friday, 7am to 6pm, and Saturday, 7am to noon (all Central time).
    • Use our email form to submit comments or request a call.
    • Sign in to to your Digital Banking account from the Old National home page, and choose Secure Chat from the top menu.
  2. Q&A on Credit and Debt
    Have questions about credit? The Old National credit and debt Q&A can help. Learn about using credit cards, credit scores, repairing credit and more.
  3. Online Banking and Bill Payment Agreement
    This agreement governs the use of Old National Online™ Banking via electronic banking.
  4. What are Text Banking and Automated Alerts?

    Text Banking and Automated Alerts enable you to receive a variety of account-related notifications via your mobile phone. You can receive Automated Alerts by email as well.

    Here are the types of Automated Alerts available:

    • Balance update
    • Low balance
    • High balance
    • Large withdrawal
    • Large deposit
    • Check cleared (by check number)
    • Loan payment due
    • Loan payment overdue
    • Maturity date

    Automated alerts are sent throughout the day. In most cases, this means you will be notified about events such as low balances, large deposits or large withdrawals about 20-30 minutes after they happen.

    Information you can request from Text Banking:

    Here is the information you can obtain by sending the following text commands to 454545:

    • BAL – Balance for primary account in Text Banking
      • Your text will include both the Current and Available balances.
    • BAL ALL – Balance on all accounts within Digital Banking
      • Your text will include only the Current balance which is the balance as of the end of the previous business day. It does not include transactions that are pending or on hold.
    • LAST – Last 5 transactions for primary account in Text Banking
    • TRANS (amount) ex TRANS 200 – Transfer funds to primary account from secondary account in Text Banking
    • STOP – Deactivate service
    • HELP – Help keywords

    Information will be sent to the mobile phone number you designate when setting up Text Banking.

  5. COVID-19 and the emerging employee caregiving crisis
    The U. S. Census Bureau projects that the over-65 age group will grow from 55 million in 2020 to more than 70 million by 2030. According to the U. S.
  6. Pros and Cons of Consolidating Your Debt
    Debt consolidation could improve your finances, it’s not the right move for everyone. This article looks at why or why not you might consider this strategy
  7. The Pros and Cons of Debt Consolidation
    With low interest rates currently available for many borrowers, debt consolidation is on the minds of many people looking to consolidate their high-interest debt. Debt consolidation provides you with a new loan that pays off existing debt, leaving you with one loan instead of several. This can be helpful if the interes
  8. Three Paths To Increase Revenue and Margins
    If you lead an organization or a business unit, odds are you have at least one objective related to growing your top line or improving the bottom line. The task is deceptively difficult. The goal to increase revenue (and/or improve margins) is a clear mandate but, practically speaking, one that is very difficult to exe
  9. Winning Customers (And Winning Them Back)
    Billions of dollars and untold hours are spent luring new customers into an organization so that they can spend their hard-earned dollars for goods and services. That transaction is at the heart of capitalism and without it, economies begin to sink precipitously, and eventually fail altogether. Entire creative organiza
  10. Tax Planning Tools: Strategies and Checklist
    There’s no getting around the fact that we must pay taxes throughout our lives. Implementing strategies to help control and manage those taxes is a critical component of your overall financial plan. By taking advantage of opportunities to reduce your taxable income and potentially maximize tax deductions, you can redir