First Midwest BankFirst Midwest Bank logoArrow DownIcon of an arrow pointing downwardsArrow LeftIcon of an arrow pointing to the leftArrow RightIcon of an arrow pointing to the rightArrow UpIcon of an arrow pointing upwardsBank IconIcon of a bank buildingCheck IconIcon of a bank checkCheckmark IconIcon of a checkmarkCredit-Card IconIcon of a credit-cardFunds IconIcon of hands holding a bag of moneyAlert IconIcon of an exclaimation markIdea IconIcon of a bright light bulbKey IconIcon of a keyLock IconIcon of a padlockMail IconIcon of an envelopeMobile Banking IconIcon of a mobile phone with a dollar sign in a speech bubbleMoney in Home IconIcon of a dollar sign inside of a housePhone IconIcon of a phone handsetPlanning IconIcon of a compassReload IconIcon of two arrows pointing head to tail in a circleSearch IconIcon of a magnifying glassFacebook IconIcon of the Facebook logoLinkedIn IconIcon of the LinkedIn LogoXX Symbol, typically used to close a menu
FDIC-Insured - Backed by the full faith and credit of the U.S. Government

Suggested Search Terms

    Suggested Search Terms

      Search for Routing Number

      75 results found

      1. Are there limits on how many times I can use an Allpoint ATM?

        Old National clients have access to an unlimited number of surcharge-free transactions at Allpoint ATMs.

        Please be aware that there are limits on the amount of cash you can withdraw daily from both Allpoint and Old National ATMs. The amount can vary between Allpoint locations, but most will allow you to withdraw between $200 and $400 in a single transaction. To learn your daily limit, please contact Old National at 1-800-731-2265.

      2. Is there a charge to use Mortgage Manager?

        Old National Mortgage Manager is a free service for Old National Mortgage clients. All you have to do is have Online Banking.

        If you don't currently have Online Banking and want to enroll, see our FAQ: How do I enroll in Online Banking and Mobile Banking?

        Please note that you will need your Mortgage Loan Account Number to get started in Mortgage Manager.

        Visit our Mortgage Manager page to learn more and find guides for using Mortgage Manager.

      3. Does Old National still offer travel cards?

        As of 10/31/19, Old National stopped offering travel cards, due to the many other secure ways now available to pay when a person is traveling.

        If you have already purchased a travel card from Old National, you can continue to use it and can reload it up to two times until its expiration date. You can also visit the card site to check the balance of any existing card you may have.

        If you have an issue with an existing travel card, please call the Visa number on the back of the card.

      4. How do I approve a payment in Shared Access?

        If you set a bill pay transaction limit for sub-users, then you will need to approve any payment over that limit. When a sub-user submits a payment, you will receive an email.

        • From a web browser, log into digital banking.
        • In the Bill Payment box, you will see you an Approval needed.
        • Select Review.
        • Select Approve or Decline. Decline will cancel the payment. Approve will schedule the payment and provide you a confirmation number.

        Sub-users access is not available on the Mobile App and managing sub-users is also only accessible via a web browser in Digital Banking.

      5. Does Old National still offer gift cards?

        As of 10/31/19, Old National stopped offering gift cards, due to the increased availability of such cards in many retailers.

        If you have already purchased a gift card from Old National, you can continue to use it until its expiration date. You can also visit the gift card site to check the balance of any existing card you may have.

        If you have an issue with an existing gift card, please call the Visa number on the back of the card.

      6. How do I enroll in Zelle®?

        You can send, request or receive money with Zelle®.

        To start using Zelle® at Old National, you must be enrolled in Online or Mobile Banking.

        Once enrolled, login and locate Send Money with Zelle® in the Mobile App Payment Center or the Move Money tab in Online Banking. From there, complete a brief one-time enrollment to tell us which email address or U.S. mobile number and deposit account you would like to use to send and receive money with Zelle®.

      7. Why am I not receiving Card Controls Alerts after enrolling?

        If you have followed instructions for setting up Card Controls in a Browser or Card Controls in the Mobile App, and you are not receiving alerts, we recommend the following:

        Check or update your contact information
        Ensure we have your most current information on file. You can do this in one of two ways.

        1. Log in to Online Banking from a browser and select My Settings in the upper right corner of the screen.
        2. Log in to the Mobile App, select More from the bottom menu, then choose Settings followed by My Settings.

        Know where your Alerts will arrive
        Card Controls Alerts are emailed to the email address listed in Online Banking under Notifications and Settings on the Alerts & Notifications screen. If you also have a phone number set up to receive Text Alerts, you will receive Card Control Alerts by text too. There is not a way to turn off the email alerts. You can turn off Text Alerts by removing your phone number from the Alerts & Notification screen, but this will turn off ALL Text Alerts and not just Card Controls Alerts.

        If you need assistance with setting up Card Controls, please contact Client Care at 1-800-731-2265.

      8. What are Text Banking and Automated Alerts?

        Text Banking and Automated Alerts enable you to receive a variety of account-related notifications via your mobile phone. You can receive Automated Alerts by email as well.

        Here are the types of Automated Alerts available:

        • Balance update
        • Low balance
        • High balance
        • Large withdrawal
        • Large deposit
        • Check cleared (by check number)
        • Loan payment due
        • Loan payment overdue
        • Maturity date

        Automated alerts are sent throughout the day. In most cases, this means you will be notified about events such as low balances, large deposits or large withdrawals about 20-30 minutes after they happen.

        Information you can request from Text Banking:

        Here is the information you can obtain by sending the following text commands to 454545:

        • BAL – Balance for primary account in Text Banking
          • Your text will include both the Current and Available balances.
        • BAL ALL – Balance on all accounts within Digital Banking
          • Your text will include only the Current balance which is the balance as of the end of the previous business day. It does not include transactions that are pending or on hold.
        • LAST – Last 5 transactions for primary account in Text Banking
        • TRANS (amount) ex TRANS 200 – Transfer funds to primary account from secondary account in Text Banking
        • STOP – Deactivate service
        • HELP – Help keywords

        Information will be sent to the mobile phone number you designate when setting up Text Banking.

      9. How do I change my personal information for my loan?

        To change your mailing address, Old National offers several options:

        • Within Online Banking, go to My Settings. Click on How do I update this next to your address. This will take you to the Online Banking email box for you to send us a message requesting the change.
        • You may visit any Old National banking center and provide an updated photo ID or utility bill that contains the new address.
        • Download a Personal Address Change Form

        To change your phone number or email address:

        Please note that changes can only be applied to the information for the person requesting the change. If there are additional people listed on the account, those individuals will need to request updates for their own information.

      10. How does a sub-user activate their account for Shared Access?
        As a subuser, you have the ability to access another person's account, based on the entitlements granted to you. 

        The primary user will setup your access. 

        You will be sent an email with your temporary password to the email address the primary user setup and a second email with your temporary ID. 

        Within 30 minutes of receiving the email, click on the link to complete the setup. 

        Read and accept the terms and conditions. 

        Verify your identity by receiving a call from the phone number provided by the primary user. 

        Setup a new password. 

        Once logged in, if you want to change your ID, click My Settings and Edit User ID. 

        If you forget your password or have questions regarding your access, please contact the primary user.