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What Will Customer Service Look Like In The Months To Come? Predictions For 2021
Customer Service 2021@placesofourlives via Twenty20The stress and uncertainty of 2020 events have forced a heavy, transformative hand on the customer service industry. Customer service teams were asked to do more with less while customers had more questions than ever. Strapped for time and resources, customer service o
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How to Integrate Social Media with Ecommerce (2021)
A smart company goes where the eyeballs are — and they’re on social media more than any other type of content platform. Blending your ecommerce platform with social media will help you catch your audience’s attention and turn them into customers. Here are some social media ecommerce statistics that will have you thinki
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3 Strategic Areas Every Growing Business Should Focus On When Uncertain Economic Times are Upon Us
Optimizing key areas will help ensure your vision is sharply focused on creating the most impact. Shawn Johal is an Entrepreneurs' Organization (EO)
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End of the Bull Market?
One of the longest bull markets of our lifetimes may be ending and many investors may not be prepared for what comes next. Surprisingly, we are not talking about the stock market but rather the bond market.
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Middle Managers Are The Missing Key To DEI Success
Confused hr manager and job candidature sitting at negotiation room, company representative hold head with hand looking at deceitful female feels
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Proposed changes to de minimis law threaten supply chains
Todd Owen is the president of Cross Border Advisory Network. Opinions are the author’s own. Every day, more than 2 million small parcels enter the
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Examining the Financial Consequences of a Data Breach
The likelihood of a company, big or small, facing a security incident has increased, and an estimated one in three organizations will fall victim in the next two years. As long as cybercriminals can make a profit from consumer and business data on the Dark Web, organizations will continue to be targeted by hackers. Bus
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These Amazing Facts May Change Your Mind About the Internet of Things
If you were to judge the Internet of Things (IoT) relative to some of the expectations and figures that have been publicized over the years, it might be fair to categorize the much-hyped "third industrial revolution" as a bit of a letdown thus far.
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A Limitless Helping Hand: Keeping Families Covered
Meet Ann Marie Mathis, the selfless and inspiring business owner of Keeping Families Covered, a non-profit organization dedicated to providing diapers and other basic needs to underprivileged families. As a mother of seven, Ann Marie founded Keeping Families Covered because she saw tremendous need among many families w
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The Financial Plan: Top 5 Reasons you need a documented, living, accessible plan for your financial future
Sure, most of us think about retirement and leverage or have leveraged a 401(k) and other investment options or high-level planning to help get us there.