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      Search for Order or Reorder Checks

      191 results found

      1. How do I order checks?

        There are several ways to order checks:

        • Order directly from our check order company, Harland Clarke, by calling them at 1-800-355-8123 or visiting www.OrderMyChecks.com. Be sure to have your routing and account number on hand. Note that Harland Clarke cannot update your address. If your address has changed, you must submit it through Old National before ordering checks.
        • Log into Online Banking. Go to Additional Services and then select Check Reorder.
        • You may visit any Old National banking center or call Client Care at 1-800-731-2265 and an associate can assist you with a check order.

        If you are a former First Midwest Bank client, you are welcome to continue using your First Midwest Bank checks until you run out; they will be accepted for at least two years.

      2. How do I order small business checks?

        There are several ways to order checks for your business:

        • Order directly from our check order company, Harland Clarke, by calling them at 1-800-355-8123 or visiting www.OrderMyChecks.com. Once on the OrderMyChecks.com site, select Business next to account type. Be sure to have your routing and account number on hand. Note that Harland Clarke cannot update your address. If your address has changed, you must submit it through Old National before ordering checks.
        • Log into Business Online Banking. Go to Additional Services and then select Check Reorder.
        • You can also visit any Old National banking center or call Client Care at 1-800-731-2265 and an associate can assist you with a check order.

        If you are a former KleinBank client, you are welcome to continue using your KleinBank checks until you run out; they will be accepted for at least two years.

      3. What should I do if my Old National checks were lost or stolen?

        Call Old National Client Care at 1-800-731-2265 to report lost or stolen checks. We will put a hold on the lost checks and open a new account for you. Checks contain sensitive information so it is important to act quickly.

      4. What types of checks can I deposit through Mobile Deposit?

        You can use Mobile Deposit to deposit checks that are payable to you. You cannot use Mobile deposit for the following:

        • Insurance draft checks
        • Checks payable to a person or entity other than you
        • Checks payable to you and another person
        • Checks or items drawn on a financial institution located outside the United States
        • Checks or items dated more than 6 months prior to the date of deposit
        • Checks or items on which a stop payment order has been issued
        • Checks written from an account in which there are insufficient funds
        • Credit card cash advance checks

        If you have questions about checks or items that are accepted through Mobile Deposit, please contact Client Care at 1-800-731-2265.

      5. Does Old National offer cashier’s checks?

        Yes. To be issued a cashier’s check, please visit us at an Old National banking center. Be sure to bring a valid form of government-issued ID, such as a driver’s license or US passport, with you.

        If you have questions on what types of ID are required, please call us at 1-800-731-2265.

      6. What is the difference between available balance and current balance on my account?

        Your Current Balance shows the amount of money in your account at the end of the previous day (after deposits, withdrawals, and ATM and debit card transactions). This includes only transactions that have cleared.

        Your Available Balance is your Current Balance minus any holds, uncollected deposits and transactions received but not yet processed by Old National, which may include certain ATM or debit card transactions. It also does not include checks you have written but have not been presented by the recipients.

        Please refer to our Deposit Account Agreement and Disclosure for more information about the timing and order of transactions we use to calculate your account balance at the end of each day.

        If you have questions, please call Client Care at 1-800-731-2265 or visit any Old National banking center.

      7. How can I report a lost or stolen debit card?

        You can report your lost or stolen Old National debit card 24-hours a day by calling 1-800-731-2265, option 2, in the US. If you are outside of the US, call 1-812-422-2197. We can cancel or restrict your debit card, check for unauthorized transactions and order a new debit card for you.

        If you notice unauthorized activity on your debit card through Online and Mobile Banking, you can turn your card off right away with the Card Controls feature in Online Banking and the Mobile App.

        Even if you use Card Controls to turn off your debit card, you should still contact us at 1-800-731-2265 to report the unauthorized activity on your card and obtain a new one.

      8. How do I report a lost or stolen credit card?

        If you believe your credit card may have been compromised, or you need to report it as lost or stolen, please call 1-800-558-3424.

      9. How can I close a checking or savings account?

        We do our best to ensure that you have the right financial solutions to fit your life. While we understand that closing an account may sometimes serve your needs best, we also hope that you will consider talking with one of our helpful experts at a nearby banking center. They may be able to find an account or service that is a better match for what you need. If you are moving, they can show you how to use digital banking services to make deposits and manage your account wherever you are. You also can review many of our account and service options on our website, including our Compare Checking Accounts page.

        If you do have a situation in which you need to close your checking or savings account, the following information should help you:

        If your account currently has a $0 balance
        You may contact our Client Care center at 1-800-731-2265 or visit a nearby banking center. Your request may take 1-2 days to process. You will want to make sure any outstanding checks or debit card purchases have cleared before closing your account.

        If you still have money in your account
        If your account currently has a balance, we will need a signature from you to close your account, so please visit a nearby Old National.

        If you aren’t able to close your account in person, you may be able to send a letter with your request by mail or fax, but additional verification is often needed with this method. We recommend that you contact the location where your account was opened, to check what specific information is required before sending your request. Contact information for each banking center is available on our website locator.

      10. How do I read my checking or savings account statement?

        The following step-by-step guides provide a description for each section of your checking, savings or combined statement. 

        Savings Statement Guide

        Checking Statement Guide

        Combined Statement Guide

        If you have additional questions after reviewing these guides, please visit any Old National banking center or call Client Care at 1-800-731-2265.